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Anything Good on the Box?

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Forget the year of mobile – 2012 is the year of data or internet enabled TVs, and media land is abuzz with discussions on dual screening and, specifically, one name – Zeebox.  Sky Media’s acquisition of a 10% stake in Zeebox following its launch last November, as well as the current TV campaign (unsurprisingly running across Sky owned channels) has propelled Zeebox into the mainstream.   

Zeebox offers users an amplified TV viewing experience, by not competing with linear TV, but by complementing the experience.  The app appears in the form of an interactive guide, which allows users to express their sentiment towards programmes they are watching, and then sharing this across the social sphere through Facebook and Twitter.

The significance of Sky’s involvement is that they are embedding Zeebox technology across Sky+, and Sky Go is allowing advertising opportunities around Zeebox apps, evolving it from a purely peer-to-peer social product.  Sky hasn’t yet formally laid out these opportunities, but it is initially looking for launch partners, which will lead to further commercial opportunities. These include the potential for sponsored Zeetags – similar to Twitter trends, and also the opportunity to click to buy products which appear in the programme the user is watching live.  The true test for Sky will be harnessing the consumer interest around Zeebox and then turning this into a true commercial opportunity – a problem even the social behemoths of both Twitter and Facebook are still struggling to fully resolve.

The relationship of dual screening and social media’s influence on linear TV is evident in the announcement of Channel 4’s new 4Seven channel.  It is essentially a catch-up service with scheduling defined by the social buzz around shows aired within the previous week, which are then repeated on 4Seven.  This is, in effect, reversing the trend of on demand TV and allowing consumers the choice of what they would like to collectively watch within the linear format.  This example re-enforces the importance of the first screen in any dual screen debate.

The TV is dead.  Long live the TV!

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London Town

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The Olympics are just 170 days away, and will be upon us before we know it. Whilst the majority of Londoners are bubbling with excitement, contradictory to 2010 predictions, the media world appears to have held back.

 

There are 11.5m expected spectators, 8m of whom will be in London, bringing with them a predicted £1 billion of consumer spending – so there is a huge potential market out there.  The fact that 10% of these people will be from overseas may be a turn off for some advertisers, but to others their buck will be just as important as any Brit’s.

 

Looking back to this time last year, the Olympics was expected to be accessible only to the main sponsors – smaller advertisers either wouldn’t get close, or would be left fighting for leftover scraps of opportunity to avoid missing out. Out-of-home media is still going to be the best value broadcast medium; however, it seems that the vast majority of outdoor opportunities remain available, including London Spectaculars and Vicinity sites.

 

Initially, it was down to marketers to create clever ways around the Olympic advertising restrictions to get their clients close to the games. Taxis, QR codes, the possible weekend Metro, train wraps – all smart ways to get a piece of the action. Whilst the copy restrictions still apply, accessing the Olympic environment now seems far easier than expected. From January this year, unsold vicinity space is available to buy for non-sponsors and new locations have been added to the late-opening London Underground to satisfy perceived demand – though there are some very tenuous links to the prime areas.

 

The outdoor market is not the only channel left open to advertisers. Press, radio and even digital spaces are all ripe with opportunities. As the initial panic clouds clear, it has become apparent that this exclusive and invite-only space is actually available to anyone who wants to pay for it.

 

So, whether you wrap your brand around the four sides of Canary Wharf for £3m or geo-target free WiFi channels across the country – there are still some gold opportunities out there.

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Feet in the Clouds

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2011 was a mixed year for BskyB. The fallout from hack-gate and Sky’s failed takeover marred what otherwise could have been an excellent year for the satellite broadcaster.

 

However, any hopes for an easier 2012 have already been scuppered.  Netflix’s long anticipated UK launch has ruffled some feathers but not just among their obvious online rivals. An On-Demand war has kicked off, with Netflix, LoveFilm and Sky all competing for paying subscribers.

 

The growth of online paid content indicates a more fundamental problem for Sky. Their primary delivery platform is their satellite dish. However, this rise in HD content and ever increasing bandwidth requirements makes satellite technology look increasingly outdated. Moreover, capacity limits will block Sky from fully moving into the HD on-demand arena.

 

The new game is super-fast broadband, currently only available through fibre-optic cabling, which Virgin and BT both offer. To join the game, Sky has two options: either to lay its own cables (an expensive gamble); or to accept BT’s huge costs (unrestrained by any Ofcom ruling, which would ensure open competition in the way that standard broadband is).

 

However, hidden behind Netflix’s launch, there is a clue to how Sky might evolve to meet these new threats. Sky has announced plans for an Internet movie-streaming service. This will include a pay-as-you-go option, something Sky has never before entertained.

 

This new offering, set to launch during the first half of this year, will allow customers to pay for downloadable movies and other content without signing a contract. This will either be on a pay-monthly, or pay-as-you-go basis.

 

The Sky Go platform is not entirely new, as it has been a big success on the Xbox 360. The real change is that, for the first time, Sky is now offering a service to non-Sky subscribers. This can be seen as a direct response to the competition they face from Lovefilm and Netflix.

 

Critically, this is a dramatic shift from their current reliance on their traditional dish towards an integrated and platform-neutral offering across connected TVs, consoles, tablets and mobiles. What’s Hot predicts hopes for a Sky Go app launch to rival Virgin Media’s TiVo box.

 

What is certain is that the increased  competition in the premium on-demand war can only be good for consumers.

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Hey Mr DJ! the7stars RAJAR Update

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Who’s up, who’s down, who’s tuning in and how? Here, in a nice digestible bite-sized format, are the highlights of the latest radio quarterly audience survey released last week…

The reach of all radio has dropped by 4% QoQ, but still reaches a massive audience of 46.7m adults every single week. All commercial radio now has a 42.4% share compared to the BBC’s 55.5% share. Commercial radio has attracted an additional 1.4m listeners over the last two years.

Capital London has clung on to the top London spot this quarter, reporting a 15% YoY increase in listeners. Magic 105.4 had a strong quarter by going above the 2m listeners mark. Heart 106.2 falls into third place, followed by Kiss 100 and LBC 97.3 completing the London top five respectively.

The network radio stations, which have grown over the past few years, had some strong results this quarter. The largest commercial network in the country is the Heart Network, delivering 7.4m listeners, followed closely by Capital with 7m; Kiss UK with 4.1m; Magic UK with 3.8m; Smooth Radio UK with 3.3m; and Total Real Radio with 2.6m.

Classic FM remains the most listened to single commercial UK radio station, despite a poor quarter. Talksport has seen a 3% increase in reach, no doubt bolstered by the coverage of the Rugby World Cup in October.

The Total Absolute Radio Network, which includes Classic Rock, 80s, 90s and 00s stations, remained static at 2.8m listeners. This is expected to grow next quarter with the inclusion of listening results from the recently launched Absolute 60s and 70s stations.

When it comes to local radio, commercial radio delivers 26.2m listeners, compared to 9.6m for the BBC’s local and regional services. First Radio, who represent 118 of the UK’s local radio services, report that 5.8 million adults tune in to one of their stations for an average 8.4 hours per week.

Digital listening has grown once again, and accounts for a 29.1% share of all radio listening. A record 20.9m adults (40%) now claim to live in a household with a DAB radio. Listening to the Absolute Radio Network via a digital platform is at 71%, against an industry average of 29%.

In terms of mobile listening, 15.1% of adults and 32.2% of 15-24s now claim to listen to radio on their mobile phone.

Source: RAJAR Q4 2011

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The Universal

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Another new year brings another new media forecast.   

This year will certainly bring a host of unique events right into our own backyard, including the Diamond Jubilee, the European Football Championships and the Olympic games.  Such events will surely spark consumer interest, and – because of the forward planning required for advertisers to take advantage of such events – it means that despite the climate of economic uncertainty, many advertisers are approaching 2012 with a level of certainty and confidence.

After a difficult autumn, Q1 is looking relatively buoyant so far, with both the TV and Outdoor industries suggesting modest growth of 1 to 2%. Undoubtedly the early Easter is helping and  we believe recent mixed news from the retail sector will help to maintain this strong level of advertising activity.

We’re predicting that the second quarter will see real growth in the region of 4-5%. The big events mentioned above will attract a broad range of advertisers – and not just those that are sponsoring the various occasions.

The good news for advertisers is that more revenue will in most cases be matched by  more eyeballs. EURO 2012, which will appear on our TV sets in June, followed by the Olympics in July, will bring in bigger ad audiences, especially if the national teams perform well.  So while the Outdoor and Press media owners are anticipating strong revenue growth during the Olympics, the increased audience will actually mean that the cost per thousands will be down year on year.  There is better media value around for smart advertisers.

As to what will happen later on in 2012,  the economic climate is still very challenging and we think advertising activity next autumn will stumble, and wipe out  the gains made across the first half of the year, with revenues during the critical fourth quarter actually dropping by around 3%.

So, in conclusion, we predict that revenues across 2012  will struggle to match 2011 as a whole. However, it’s almost certain that there will be big monthly variances, and for the canny advertiser, 2012 could offer the best media value since the crisis years of 2008 and 2009.

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This Is A Low

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The Leveson Inquiry has given us all a lot to think about during the last few weeks.  The public inquiry into the culture, practices and ethics of the British press was sparked by the News International phone hacking scandal, but its remit stretches much further,  into the relationship of the press with the public, police and politicians.

Last week’s highlights alone included the Express and Five proprietor Richard Desmond making a guest appearance.  Typically controversial, Desmond played down criticism of the handling of the Madeline McCann story by his portfolio of newspapers and at one point claimed, “Ethical? I don’t quite know what the word means…” which in itself explains quite a lot.  This week we can look forward to Trinity Mirror’s Sly Bailey and also to Ian Hislop’s first appearance.  

The major participants though in the overall inquiry will be News International, the Metropolitan Police, the other major newspaper groups (Northern and Shell, Guardian News and Media, Associated Newspapers , Trinity Mirror & Telegraph Media Group), and the National Union of Journalists. Plus some 51 victims who have been named by the inquiry, including high profile public figures such as Hugh Grant, Anne Diamond and Jeremy Clarkson.

Apart from providing the media industry with endless gossip and anecdotes, the inquiry has already exposed some  serious errors of judgment and management within the newspaper industry.  Witness reports including Anne Diamond ‘s  account of personally writing to tabloid editors begging them not to send photographers to her baby’s funeral – to no avail – attracted headlines of their own.

Many journalists have been quick to defend their paymasters – citing the British Press’s role in bringing to justice the Stephen Lawrence murderers, for example, and the exposure of MPs’ expense claims.  Even The Guardian, the newspaper widely credited with exposing so much of the phone hacking  story, this week ran a story in defense of the British Tabloid press.

We are still in phase 1 of the inquiry – and a report is due to be published in July.  What’s Hot anticipates that several newspaper groups will be named as having illegally hacked phones and computers, and that there will be a new regulatory framework restricting journalists from invading privacy of the public as well as the famous.

The press market is already suffering declining circulations, and ad revenue (particularly from the retail sector) is down.  The move from paper to digital in newspapers is an expensive one for the industry, and not without its teething problems.  New regulation and possibly a new privacy law is the last thing the newspaper industry needs right now – and yet in so many ways it is justly deserved.

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Coffee and TV

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Every year brings with it a new buzz, and this year is no different. Hot on the lips of everyone in the tech world at the moment, is the rise of the Smart TV. But what makes my TV so clever, we hear you ask? Look no further – What’s Hot is on hand to give you the lowdown.

The simple answer is the one thing that makes a TV ‘Smart’ is an internet connection. This connection can be built within the TV unit, as seen in recent new models, or from another piece of technology, such as a games console. This means the television is ‘connected’ (another word sometimes used instead of ‘Smart’) and therefore has the capability to bring a lot more engagement than the regular television experience.

So, why have industry experts decided 2012 is the year of Smart TV? Developments in technology mean that the majority of new TV models are now Smart. Buyers are ending up with Smart TVs without even asking for them, so it’s no longer just for the early adopters.

This week, the Consumer Electronics Show has acted as a catapult for Smart TVs, throwing them into the mainstream, with the big players showcasing their new products and technological developments. It’s an exciting time for the industry, observing how different manufacturers are using the technology and integrating it with other devices, encouraging the use of mobile and tablets with the TV unit. Soon, instead of a remote control, households will be using their smartphones to change channels.

This is a big step for brands into a connected TV world, and it is the start of a platform for engagement on the family screen. On top of that, there is the potential for monetary gain from subscription service opportunities. Examples of brands producing apps designed for connected TVs are already out there, such as Playboy UK.

The possibilities within the ever-increasing connected TV market are huge. The technological advancements, increasing broadband speeds, buoyant tablet market and variety of creative solutions are all providing a great platform for brands to engage with their consumers. At What’s Hot, we feel that those brave enough to fully commit to the TV app arena first will reap the rewards as the market continues to grow. Don’t just watch this space, get in it!

 

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There’s No Other Way

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Cast your minds back to August, where we took a look at the News of the World scandal. Back then, we promised you an update on what the Sunday market looks like after the death of the paper, and at What’s Hot, we always keep our promises.

This is largely a sad tale of going, going – but not quite gone. The market continues to decline as it becomes apparent that by December 2011 nearly 50% of the NOTW’s former readers have been lost from the Sunday newspaper market entirely.  Evidence of changing consumer habits for some 1.5Million people.

According to the ABCs – independently measured figures on media performance – July 2011 showed circulation increases across the board, except for the continued decline at The Observer and News International sister paper the Sunday Times, both down 1% period-on-period. The biggest winners were The Daily Star on Sunday, The People , the Sunday Mirror, Sunday Express and the Mail on Sunday who collectively added 1,865,242 copies to their  circulation in July 2011. This trend then seemed  to continue with further increases for The Sunday Mirror, People, Daily Star on Sunday and the Sunday Express in August’s ABC results.

Six months on and the Sunday Mirror, People, Daily Star on Sunday and the Sunday Express have emerged the triumphant winners, with an average 56.99% increase YoY compared to declines felt elsewhere in the Sunday market. The Daily Star on Sunday in particular has benefited, having maintained circulation at over double the number pre NOTW’s withdrawal from the market. Despite this all have seen their circulations slipping back, collectively losing 542,247 sales since the July gains.

Those who had been braver in their choices and switched to the mid-market Mail On Sunday began to fall away in August as the reader offers and promotions started to dry up. This decline has largely continued since then, with the Mail now below its pre-NOTW closure circulation and having dipped below the magic 2million mark it had surpassed in July. Despite this, it remains the biggest player in the Sunday market.

It’s clear that large numbers of the NOTW’s readers have withdrawn completely from the Sunday market, and fluctuating circulations certainly indicate that those who remain are perhaps not fully satisfied with the interim solutions. As initial public outrage over the NOTW’s unethical practices dies down, the concept of a Sunday Sun becomes more tangible. With the Sun still dominating circulations during the week (2,530,843) it seems a matter of when not if News International will move to snap up the readers they lost when the NOTW shut up shop. As the Leveson inquiry continues, we will have to wait and see if a new title emerges.

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