Tag Archives: targeting

DEVIL IN DISGUISE

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Facebook and Google have pushed a huge growth in their advertising options. Both offer behaviourally-targeted options to engage with customers – but how can you compare the two? What’s Hot takes a look at the pros and cons of running campaigns with these two behemoths of the web.

Targeting – Google obviously has a more established advertising model than Facebook, having built its entire business around the development of the ‘pay per click’ approach. Google Display Network operates around a robust pricing model that moves with demand, seasonality etc, but not with the wild, often unexplained swings that Facebook’s CPCs do.

Facebook on the other hand uses profile information to target consumers with relevant ads. While Facebook is limited to its own (admittedly vast) network, it offers highly targeted display advertising opportunities, based on profile data and user habits. This way, it can serve messages that have ‘social currency’ among Facebook users. Google’s raft of social launches, most recently Google +, show it is desperate to move into this space.

Data – Facebook is also sticky – it wants people to hang around, rather than directing them elsewhere to other sites as Google does. Via its API Facebook Connect, it is taking Facebook outside of its network and collecting data from user habits on these sites to add into its rich database.

However, Google’s insights into our browsing habits add a unique degree of contextual relevance to any placements across its network.  Google is still learning and is making both search and display network results more relevant, with a truly semantic web as the end goal.

So which platform will have the edge in the future, or can they both happy co-exist?

Big egos – not to mention competition commissions – might prevent there ever being a Google/Facebook merger, but both will define the future web.  The next few years will see the two circling as they seek to compete with, or aggregate each other’s data. 

Each wants to dominate the web experience from first to last click, whether information gathering, paying a bill or claiming a geo-located deal in a restaurant. We’ve seen Google toying with real-time Twitter results in its results pages, and Facebook partnering with Bing to bring internal search capability to Facebook. 

The big play for both is clearly mobile/tablet. With new Geo-location services such as Foursquare, both companies reacted with products of their own. Google’s ambitions with Android, not to mention its recent acquisition of Motorola, shows its intentions, and this will no doubt have implications for advertisers.

In short, Google wants to become more social, Facebook more relevant as navigation. Let battle commence!

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Posted by the7stars

Half the World Away?

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We might not chat over the garden fence anymore, or even know our immediate neighbours, but it probably comes as no surprise that we are actually more social than ever, thanks of course to the continued march of the social web and the likes of Facebook, Twitter and Tumblr, smartphones and Foursquare.

Where we are, what we are doing, what we’re consuming… many of us now like to tell the world, and guess what, brands are starting to listen, and in the best cases, are even joining the conversation.

Strategically, the social web is a place where, if a brand is useful, entertaining, engaging, it can generate ‘earned media value’ through the crowd propagating the brand’s message to others in their networks.   By smartly integrating channels such as Facebook, Flickr, Twitter, YouTube etc, a brand can build its ‘social graph’ so that, over time, advocacy becomes as, if not more, powerful than bought media reach.    In fact social media influence on purchases continues to grow, with recent IMRG data suggesting 20% of purchases are now directly impacted by social media groups, discussions or posts from brands.

But brands are only able to see a small part of the picture in the likes of Facebook. They typically cannot see and understand the relationships between their fans and their fans’ followers… if a fan likes them, does it follow that the rest of their network will too ?   And does this represent a bought media targeting opportunity ?

Step up a new age of online advertising networks that are promising to drive new customers by using data like this to identify who ‘truly connected’ within a certain network.  For example, there may not be much in common between the old secondary school friends who recently hooked up on Facebook, but there is lots between the two that regularly share YouTube video links.    It is these types of commonality that can now be understood and applied in social targeting.

Social targeting won’t completely change the digital advertising landscape but it will help to evolve advertising forwards and improve targeting yet further by making it more socially current.  Like retargeting (where tagging a user to a brand’s site means that they can be targeted elsewhere on their web travels with relevant messaging), seeking to understand shared beliefs and intention is a key dimension to making advertising more relevant.    If results from retargeting activity (analysis has shown up to 8 times better responses/interaction with retargeting) are anything to go by, we expect to social (re)targeting emerge as a strong contender for the performance-based online advertising pound.

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Posted by the7stars